E-book: Heated Conversations

In the heat of the moment… Conversations sometimes go differently than we expected. Avoid these four things when a conversation gets heated:

E-book Heated Conversations

Are tense and heated conversations leaving you feeling overwhelmed and uncertain? Unresolved conflicts can cause stress and hinder productive communication. We understand the challenges that come with managing these situations, and that’s why we’ve created a guide to help you navigate these tricky waters.

Download our free E-book by filling in the form. After you filled in the form you will be able to download the brochure from your browser. We will also send a copy by e-mail.

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Understand the Influence Model®

Influential people know how to “read” a situation and choose their behaviour intentionally. The Influence Model® gives you a clear framework to analyse interactions, recognise different influence approaches, and select the style that fits the moment. It helps you communicate in a way that achieves results while maintaining strong relationships.

Align learning with your personal goals

Our programmes are built around your goals and real challenges. For in-company groups, we design tailored training together with your organisation, ensuring the content fits your context, culture, and development needs. Every element is shaped to make learning relevant and immediately applicable.

Apply, reflect, and track progress

Your personal online learning environment - the Hub - supports your development before, during, and after the programme. You complete an intake, track your progress, revisit key concepts, and explore additional learning topics. The Hub helps you stay intentional and committed to your growth.

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Practise with real cases and expert guidance

No long theory blocks - you learn by doing. Through intensive practice and real workplace cases, you apply new behaviour immediately and receive focused feedback from expert trainers.All TIC trainers have extensive real-world experience and complete over 1,000 training hours before leading groups independently.

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Learn more about the In-House possibilities

Curious about what an In-House edition of our Heated Conversations course could look like for your organization? We would love to explore the possibilities with you. Schedule a free, no-obligation consultation to discuss your needs.

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