Influence Skill: Active Listening
The challenge with Active Listening
Ever felt like you’re talking, but the other person isn’t truly listening? Or perhaps, you’ve found yourself zoning out in a conversation. The lack of active listening can lead to misunderstandings, missed opportunities, and strained relationships.
What is Active Listening
Active listening is more than just hearing words. It’s about fully concentrating, understanding, and responding to what the other person is saying. It’s a two-way street that involves both absorbing and demonstrating understanding.
Why is Active Listening important?
In both personal and professional settings, active listening builds trust, avoids miscommunication, and fosters a conducive environment for collaboration. When people feel heard, they’re more likely to open up, share ideas, and work harmoniously.
Developing the skill of Active Listening
- Open Body Language: Show you’re receptive by maintaining eye contact, nodding, and facing the speaker.
- Avoid Interruptions: Let the speaker finish before responding.
- Feedback: Periodically summarize or paraphrase what you’ve heard.
- Ask Open-ended Questions: Encourage the speaker to share more information.
- Empathize: Show understanding and compassion for the speaker’s feelings.
- Avoid Judgments: Keep an open mind to fully understand the speaker.
How The Influence Company can help
With our tailored training modules! Learn the nuances of active listening and transform your communication dynamics. Whether you’re a professional aiming to strengthen your client relationships or a company wanting to boost team collaboration, our trainings offer practical insights and hands-on experience.