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Cross-Cultural Communication

Cross-Cultural Communication

  • Understand how cultural differences shape communication, feedback, trust, and decision-making
  • Adapt your communication style in the moment without losing authenticity
  • Handle complex and sensitive intercultural conversations with clarity and confidence
  • Also available as in-house course!
Dates and locations
Next course: 15-06-2026
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Course programme

3 days of training
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Starting price

€ 2.675,- ex. VAT
View pricing structure

Enroll to course
Or download the brochure
  • Denmark, Virtual
  • From junior level & up
  • 1 hour online preparation
  • 30 hours (3 days)
  • 1 Trainer per 9 participants

In detail

What you will learn

Cross-Cultural Communication: adapting for success

In this training, you develop a sharper awareness of how your own cultural background influences the way you communicate and how that may be perceived by others. You gain insight into the cultural patterns that shape how people give feedback, build trust, make decisions, and express disagreement across different contexts.

Using frameworks like The Culture Map, you  learn to decode what’s happening beneath the surface of your conversations, especially when something feels “off” but is hard to pinpoint.

Rather than memorising country-specific rules, you develop the skills to recognise and respond to differences in the moment with clarity, respect, and flexibility. You practise real-life scenarios, receive personal feedback, and reflect on your own communication style.

Cross-Cultural Communication equips you to:

  • Understand how cultural differences shape communication, feedback, and decision-making.
  • Gain insight into your own cultural patterns and how they influence your behaviour and impact.
  • Adapt your communication style in intercultural settings to strengthen collaboration, trust, and relationships.


More key takeaways of the Cross-Cultural Communication Programme:

  • The ability to recognise and interpret different cultural communication styles without stereotyping.
  • Practical skills to adjust your influence behaviour and communication in real time across cultures.
  • Increased confidence when working in international or multicultural professional environments.
  • Stronger capability to build trust, handle misunderstandings, and address tension constructively.

Understand the Influence Model®

Influential people know how to “read” a situation and choose their behaviour intentionally. The Influence Model® gives you a clear framework to analyse interactions, recognise different influence approaches, and select the style that fits the moment. It helps you communicate in a way that achieves results while maintaining strong relationships.

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Align learning with your personal goals

Our programmes are built around your goals and real challenges. For in-company groups, we design tailored training together with your organisation, ensuring the content fits your context, culture, and development needs. Every element is shaped to make learning relevant and immediately applicable.

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Apply, reflect, and track progress

Your personal online learning environment - the Hub - supports your development before, during, and after the programme. You complete an intake, track your progress, revisit key concepts, and explore additional learning topics. The Hub helps you stay intentional and committed to your growth.

Dates and Locations

Start Date

Monday 15-06-2026

End Date

Tuesday 16-06-2026

Location

Virtual
, Virtual

Language

English
Enroll

Practise with real cases and expert guidance

No long theory blocks - you learn by doing. Through intensive practice and real workplace cases, you apply new behaviour immediately and receive focused feedback from expert trainers.All TIC trainers have extensive real-world experience and complete over 1,000 training hours before leading groups independently.

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Last Page

Discover how influential you are.

We will start with an easy question: What's your name? *
Pleasure to meet you, . The result of your test will be sent by e-mail. This way you can always read it again later. You will also receive e-mails with tips to help you become even more influential. You can always unsubscribe from this at any time. Also check our privacy policy at https://influencecompany.com/privacy-statement/. Do you agree? *
Please enter your email adress *

Okay, let's begin! We’re now going to show you 16 statements and you can indicate on a five-point scale how much each one applies to you. Answer as accurately as you can.

1. I enjoy sharing my opinion or point of view *
2. I make clear proposals that address the problem at hand *
3. I easily come up with arguments for both sides in a discussion *
4. I’m well-prepared, and I know what I’m talking about *
5. I clearly indicate to others what I need from them *
6. I honestly tell others what I think of their behaviour *
7. I assertively defend my own boundaries, standards, and values *
8. I am clear about the consequences if someone doesn’t adhere to our agreement *
9. I ask others for their opinion and ideas *
10. I listen to others with an open mind and genuine interest *
11. In a conversation, I actively summarise what the other person has said *
12. I am open about my insecurities and feelings *
13. I tell others what we can achieve together *
14. I look for common interests within a team *
15. With my enthusiasm and optimism, I persuade/convince others of my ideas *
16. I have a clear vision of what I want to achieve in the future *
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Pricing Structure

Cross-Cultural Communication – participant price:
3-day training price:                     € 2.675,-*
Arrangement:                               € 455,- *
Overnight stay:                             € 410,-*

*Prices excl. VAT

Course Programme

Structure of the Cross Cultural Communication Programme | 3 day course

Pre-work: Personal intake
One month prior to the training, you will receive an invitation to access the Influence Hub®, our online learning platform. There, you will complete a Personal Intake, in which you define your learning objectives, reflect on the cultural challenges you face, and share insights into your own cultural background. As part of the pre-work, you will also complete Erin Meyer’s Country Mapping tool, providing a structured view of how your cultural context compares to others and preparing you for the in-depth work during the programme.

Day 1: Culture & Communication Awareness
On the first day, you explore the basic concepts of cross-cultural communication and reflect on your own values and cultural reference points, using a personal profile tool. We work with Erin Meyer’s Culture Map framework to understand key differences in how people from different cultures give feedback, build trust, express disagreement, and convey intent. You leave the day with a clearer understanding of your own communication style and how it may be perceived in different cultural contexts.

Day 2:  Communicating across Cultures
Now that you can see the patterns, how do you respond to them? This day focuses on developing practical skills to communicate more effectively across cultural boundaries. We work with the Influence Model®, which offers a flexible set of influence behaviours to help you adapt your communication in intercultural situations without losing authenticity. Through cases, reflection, and hands-on practice, you learn how to be both clear and culturally attuned. We also take a deeper dive into the three most relevant communication dimensions introduced earlier in the programme.

Day 3: Navigating difficult intercultural conversations
On the final day, we take things a step further: how do you stay connected when conversations become uncomfortable or complex? You learn how to give feedback, address tension, and bring up cultural discomfort in ways that build trust rather than break it. With the support of professional actors, you practise having challenging conversations in a multicultural setting and receive direct, practical feedback on your communication style, clarity, and ability to build connection. This final step brings all elements of the training together in a safe yet high-impact environment preparing you for real-world situations with greater confidence and skill.

Choose your Start Date

Start Date

Monday 15-06-2026

End Date

Tuesday 16-06-2026

Location

Virtual
, Virtual

Language

English
Enroll

Learn more about the In-House possibilities

Curious about what an In-House edition of our Cross-Cultural Communication course could look like for your organization? We would love to explore the possibilities with you. Schedule a free, no-obligation consultation to discuss your needs.