All about the Influence Skill 'Dealing with resistance'

Resistance is a normal part of communication. In this skill, you’ll learn how to spot it early and respond in a calm and helpful way. This makes it easier to keep the conversation going, solve problems together, and build better working relationships.

The challenge with Dealing with resistance

People resist change, feedback, or new ideas – sometimes subtly, sometimes loudly. This can feel frustrating and slow down progress.

What is Dealing with resistance?

It’s the ability to identify, understand, and engage with resistance rather than push through or ignore it. It involves empathy, patience, and flexibility.

Why is Dealing with resistance important?

Resistance often signals valid concerns. Addressing it effectively builds trust, reveals new insights, and increases commitment to change or decisions.

Developing the skill of Dealing with resistance

Recognize Resistance: Watch for hesitation, silence, or pushback.
Stay Curious: Ask why someone is resisting – don’t assume.
Validate Concerns: Acknowledge feelings and viewpoints.
Slow Down: Don’t rush to convince – listen first.
Offer Involvement: Engage the person in creating the solution.
Stay Open: Be willing to adapt your own ideas.

Other Influence Skills

The Influence Model

How The Influence Company can help

In our training sessions, dealing with resistance is an important topic. You’ll learn how to recognize signs of resistance and respond in a calm and constructive way. This helps you keep conversations moving forward, reduce tension, and build stronger, more cooperative relationships.

Understand the Influence Model®

Influential people know how to “read” a situation and choose their behaviour intentionally. The Influence Model® gives you a clear framework to analyse interactions, recognise different influence approaches, and select the style that fits the moment. It helps you communicate in a way that achieves results while maintaining strong relationships.

Align learning with your personal goals

Our programmes are built around your goals and real challenges. For in-company groups, we design tailored training together with your organisation, ensuring the content fits your context, culture, and development needs. Every element is shaped to make learning relevant and immediately applicable.

Apply, reflect, and track progress

Your personal online learning environment - the Hub - supports your development before, during, and after the programme. You complete an intake, track your progress, revisit key concepts, and explore additional learning topics. The Hub helps you stay intentional and committed to your growth.

Dates and Locations

No start dates available...

Practise with real cases and expert guidance

No long theory blocks - you learn by doing. Through intensive practice and real workplace cases, you apply new behaviour immediately and receive focused feedback from expert trainers.All TIC trainers have extensive real-world experience and complete over 1,000 training hours before leading groups independently.

Choose your Start Date

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Learn more about the In-House possibilities

Curious about what an In-House edition of our Dealing with resistance course could look like for your organization? We would love to explore the possibilities with you. Schedule a free, no-obligation consultation to discuss your needs.

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