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All about the Influence Skill 'Active Listening'

The power of truly understanding others.

The challenge with Active Listening

Ever felt like you’re talking, but the other person isn’t truly listening? Or perhaps, you’ve found yourself zoning out in a conversation. The lack of active listening can lead to misunderstandings, missed opportunities, and strained relationships.

What is Active Listening?

Active listening is more than just hearing words. It’s about fully concentrating, understanding, and responding to what the other person is saying. It’s a two-way street that involves both absorbing and demonstrating understanding.

Why is Active Listening important?

In both personal and professional settings, active listening builds trust, avoids miscommunication, and fosters a conducive environment for collaboration. When people feel heard, they’re more likely to open up, share ideas, and work harmoniously.

Developing the skill of Active Listening

  1. Open Body Language: Show you’re receptive by maintaining eye contact, nodding, and facing the speaker.
  2. Avoid Interruptions: Let the speaker finish before responding.
  3. Feedback: Periodically summarize or paraphrase what you’ve heard.
  4. Ask Open-ended Questions: Encourage the speaker to share more information.
  5. Empathize: Show understanding and compassion for the speaker’s feelings.
  6. Avoid Judgments: Keep an open mind to fully understand the speaker.

How The Influence Company can help

With our tailored training modules! Learn the nuances of active listening and transform your communication dynamics. Whether you’re a professional aiming to strengthen your client relationships or a company wanting to boost team collaboration, our trainings offer practical insights and hands-on experience.

Discover the theory of the Influence Model®

Influential people have the ability to ‘read’ a situation when it unfolds itself. They think about the different ways of responding to the situation, then use the behaviour that achieves the best result for everyone involved. You are influential when you can apply the right style of communication in the right situation.

Tailored to your learning goals

No standard programmes, but courses fully tailored to the needs of your organisation. We develop a tailor-made training programme together with our experienced trainers to suit your learning goals.

Keep track of your personal results

You will have your own online learning environment (the hub), where you will complete an intake, evaluation, impact assessment, and explore additional learning subjects. We provide the materials—do you have the discipline?

Dates and Locations

No start dates available...

Practical exercises with specialised trainers

No endless theoretical courses, but directly applicable knowledge and skills. You will learn to take action, by intense practical exercises and apply the received feedback from our experienced trainers. All our trainers have at least 1.000 hours of experience before they are standing in front of a group alone.

Pricing Structure

Course Programme

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Learn more about the In-House possibilities

Curious about what an In-House edition of our Active Listening course could look like for your organization? We would love to explore the possibilities with you. Schedule a free, no-obligation consultation to discuss your needs.