Giving feedback can feel uncomfortable – what if it’s taken the wrong way? On the flip side, receiving feedback can be difficult, especially when it’s unexpected or poorly delivered. Without effective feedback, personal and professional growth stalls.
Feedback is the process of giving and receiving information about performance, behavior, or impact – with the goal of improvement. It can be positive, constructive, or corrective, but it should always be clear and intentional.
Effective feedback fosters growth, reinforces strengths, corrects missteps, and promotes trust. In teams and organizations, it helps align actions with goals and improves collaboration and learning.
In our training sessions, feedback is an important topic. You’ll learn how to give and receive feedback in a way that’s clear, helpful, and respectful. This helps you work better with others, grow in your role, and build a more open and supportive team culture.
Influential people know how to “read” a situation and choose their behaviour intentionally. The Influence Model® gives you a clear framework to analyse interactions, recognise different influence approaches, and select the style that fits the moment. It helps you communicate in a way that achieves results while maintaining strong relationships.
Our programmes are built around your goals and real challenges. For in-company groups, we design tailored training together with your organisation, ensuring the content fits your context, culture, and development needs. Every element is shaped to make learning relevant and immediately applicable.
Your personal online learning environment - the Hub - supports your development before, during, and after the programme. You complete an intake, track your progress, revisit key concepts, and explore additional learning topics. The Hub helps you stay intentional and committed to your growth.
No long theory blocks - you learn by doing. Through intensive practice and real workplace cases, you apply new behaviour immediately and receive focused feedback from expert trainers.All TIC trainers have extensive real-world experience and complete over 1,000 training hours before leading groups independently.